2260 East Lohman Ave #1133, Las Cruces, NM 88001
Phone No : (833) 463-5718

Effective Date: May 25, 2025

This Mobile Privacy Policy explains how ResurgenceAid.com (“we,” “our,” or “us”) collects, uses, and protects mobile information submitted or generated through our mobile-based services, including but not limited to SMS text messages, mobile-optimized forms, and mobile communications platforms. It is designed to operate in conjunction with our general Privacy Policy but is focused solely on the use of mobile devices and services by our users.

1. Scope of Mobile Data Collection

When you interact with ResurgenceAid.com via mobile device—whether by signing up for updates, filling out a mobile form, or responding to an SMS—certain mobile-specific data may be collected. This includes:

  • Mobile phone number

  • Device type and operating system

  • Carrier information

  • Time and date of messages sent and received

  • Mobile usage behavior in response to our content

  • SMS opt-in or opt-out status

This information is collected solely for operational purposes and to ensure proper delivery of our services. We do not track user location or install any tracking software on your device.

2. No Sharing or Selling of Mobile Information

We do not share, sell, lease, or disclose any mobile information, including your phone number or message activity, to third parties or affiliates for marketing or promotional purposes. We do not imply that by providing your mobile information, you have granted consent to any third party other than ResurgenceAid.com.

This protection extends to all forms of mobile data, whether transmitted through SMS, in-app interactions, or mobile-optimized websites. Your mobile identity remains confidential and exclusive to the services we provide directly.

3. SMS Consent and Opt-In Protocol

Users must explicitly opt in to receive mobile communications from ResurgenceAid.com by completing a consent-based form or texting a designated keyword. We maintain a clear record of this opt-in for compliance purposes. Consent is never assumed or transferred from unrelated interactions (e.g., web visits, emails).

Upon opting in, users will receive a confirmation message detailing their subscription status and how to manage their preferences.

4. Types of Mobile Messages You May Receive

When enrolled in our mobile communication services, you may receive:

  • Notifications about eligibility for government assistance or relief programs

  • Application status updates

  • Time-sensitive financial aid opportunities

  • Reminders about submission deadlines

  • Customer service or support follow-up

We do not send advertisements, promotional offers, or third-party solicitations via SMS.

5. Message Frequency and Cost Transparency

By subscribing to mobile communications, you agree to receive a maximum of five (5) messages per month. The frequency is carefully managed to ensure that only relevant and essential information is delivered to you.

  • Message and data rates may apply, depending on your mobile carrier plan.

  • Users are advised to review their wireless service agreement to understand applicable charges.

  • ResurgenceAid.com is not liable for charges incurred through the receipt of text messages.

6. Opt-Out and Unsubscribe Procedures

You may opt out at any time by texting any of the following keywords:
STOP, QUIT, END, CANCEL, or UNSUBSCRIBE to the number from which you received our communication.

Upon receipt, we will immediately terminate your mobile subscription and send a confirmation message. No further mobile messages will be sent unless you re-enroll manually at a later date.

7. Help and Customer Support

For assistance with mobile communications, you may:

  • Text HELP to the sending number

  • Email us at: info@ResurgenceAid.com

  • Call us directly at: (833) 463-5718

Our support team is available during normal business hours to resolve any technical or service-related issues.

8. Data Storage and Retention

We retain mobile interaction data (such as opt-in dates, message logs, and response patterns) only as long as is necessary to provide the services you've requested or as legally required.

Mobile data is stored on secure servers with restricted access. Once your mobile subscription is canceled or becomes inactive, associated data is subject to deletion or anonymization within a reasonable period, unless a legal obligation exists to retain it longer.

9. Security Measures for Mobile Data

We take the privacy and security of your mobile data seriously. Security protocols include:

  • Encrypted transmission of data

  • Strict access controls and authentication procedures

  • Routine audits to detect unauthorized access or use

  • Secure mobile carrier integrations

Although no system is entirely immune to breaches, we employ industry-standard protections to reduce risk and respond quickly to any potential threats.

10. Children’s Mobile Data

Our mobile services are intended for individuals aged 18 years or older. We do not knowingly collect or store mobile information from minors. If we learn that mobile data has been submitted by a person under the age of 18, it will be promptly deleted from our systems.

Parents or legal guardians who suspect unauthorized data collection should contact us immediately using the information provided in this policy.

11. Changes to Mobile Privacy Practices

We may update this Mobile Privacy Policy to reflect changes in mobile technology, regulation, or service scope. When updates occur:

  • The Effective Date at the top of this policy will change

  • We may notify users via SMS or email when appropriate

  • Users are encouraged to review this policy periodically for the latest terms

Your continued use of mobile services after changes are made signifies acceptance of the revised policy.

12. Contact Information

If you have any questions, concerns, or requests related to our Mobile Privacy Policy, please reach out to us:

ResurgenceAid.com
2260 East Lohman Ave #1133, Las Cruces, NM 88001
Phone: (833) 463-5718
Email: info@ResurgenceAid.com

Thank you for trusting ResurgenceAid.com. We are committed to safeguarding your mobile data and delivering relevant services with respect and care.